Our Experts Are at Your Disposal for Your Any Issue
With the belief of customer first, we believe that the success of our business need to rely on positive and solid cooperation with our customers. Therefore, we promise to offer customers life cycle service & support, and exclusive service & benefits for honor customers as well, to maximize your satisfaction with us.
Comprehensible Service Flow
We Care How You Feel With GXUCNC
1.We Care How You Feel With GXUCNC
Free Pre-sale Consulting, Customized Solutions as Demands
2.Production Routine
Strict Quality Control, Visualization of Production with Timely Tracking
3.On-site/Romote Inspection
Flexible Machine Inspection Choices, Third-party Inspection Supported
4.Installation & Training
Overseas Service Teams, Localized Actions for Consulting, Installation, Training, etc
5.Life Cycle Service
Regular Maintenance Plan, Technical Iteration Plan, Spare Parts Support
6.After-sales Support
Timely Troubleshooting, Technical Support Regarding Any Machine Issues
Faqs To Better Help
Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.